Terms & Conditions
Terms & Conditions
Please read these Terms and Conditions carefully before using this Website.
Terms of Service
The Website and its Content is owned by Flora & Fauna Nutrition, LLC (“Flora & Fauna Nutrition”, “Company”, “we”, or “us”). The term “you” refers to the user or viewer of our Website. The term “Client” refers to anyone who has purchased a service or product from this website.
Please read these Terms and Conditions (“T&C”) carefully. By using this website or purchasing any of its services and/or content, the following Terms and Conditions are entered into by Allison Gregg ("Allison", "Coach", "I") as representative of Flora & Fauna Nutrition and you, and you agree to follow the terms stated herein.
These Terms include Flora & Fauna Nutrition, LLC’s Privacy Policy, which is incorporated by reference into these Terms. We reserve the right to change these Terms and Conditions on the Website at any time without notice, and by using the Website and its Content you are agreeing to the T&C as they appear, whether or not you have read them. If you do not agree with these T&C, please do not use our Website or its Content.
Intellectual Property Rights
The trademarks and logos displayed on our Website or its Content are trademarks belonging to us, unless otherwise indicated. Any use, including framing, meta tags, or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our written permission. All rights not expressly granted in these terms or any express written license are reserved by us.
Your License to Us
By posting or submitting any material on or through our Website, such as comments, posts, photos, images, videos, or other contributions, you are representing that you are the owner of all such materials and you are at least 18 years old. When you voluntarily submit to us or post any comment, photo, image, video, or any other submission for use on or through our Website, you are granting us, and anyone authorized by us, consent to make it part of our current or future Website and its Content. This right includes granting us proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you. You may, however, at any time, ask us to delete this information. Your rights regarding this personal information can be found in our Privacy Policy.
You acknowledge that we have the right but not the obligation to use any contributions from you and that we may elect to cease the use of any such contributions on our Website or in our Content at any time for any reason.
Our Limited License to You
This Website and its Content are property solely owned by us and/or our affiliates or licensors, unless otherwise noted, and it is protected by copyright, trademark, and other intellectual property laws. If you view, purchase, or access our Website or any of its Content, you will be considered our Licensee. For the avoidance of doubt, you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only.
As a Licensee, you understand and acknowledge that this Website and its Content have been developed or obtained by us through the investment of significant time, effort, and expense, and that this Website and its Content are valuable, special, and unique assets of ours which need to be protected from improper and unauthorized use. We clearly state that you may not use this Website or its Content in a manner that constitutes an infringement of our rights or that has not been authorized by us.
When you purchase or access our Website or any of its Content, you agree that:
You will not copy, duplicate, or steal our Website or Content. You understand that doing anything with our Website or its Content that is contrary to these T&C and the limited license we are providing to you herein is considered theft, and we reserve our right to prosecute theft to the full extent of the law.
You are permitted from time to time to download and/or print one copy of individual pages of the Website or its Content, for your personal, non-commercial use, provided that you give us full attribution and credit by name, keep intact all copyright, trademark, and other proprietary notices, and if used electronically, you must include the link back to the Website page from which the Content was obtained.
You may not in any way at any time use, copy, adapt, imply, or represent that our Website or its Content is yours or created by you. By downloading, printing, or otherwise using our Website Content for personal use, you in no way assume any ownership rights of the Content – it is still our property.
You must receive our written permission before using any of our Website Content for your own business use or before sharing with others. This means that you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, market, create derivative works, exploit, or distribute in any manner or medium (including by email, website, link, or any other electronic means) any Website Content because that is considered stealing our work.
We are granting you a limited license to enjoy our Website and its Content for your own personal use, not for your own business/commercial use or in any way that earns you money, unless we give you written permission that you may do so.
Personal Responsibility and Assumption of Risk
As a Licensee, you agree that you are using your own judgment in using our Website and its Content and you agree that you are doing so at your own risk. You agree and understand that you assume all risks and no results are guaranteed in any way related to this Website and/or any of its Content. This Website and its Content are merely to provide you with education and tools to help you make your own decisions for yourself. You are solely responsible for your actions, decisions, and results based on the use, misuse, or non-use of this Website or any of its Content.
Indemnification
You agree to indemnify, defend, and hold harmless [Your Business Name], its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services, your violation of these Terms and Conditions, or your violation of any rights of any third party. This obligation will survive the termination of your use of our services and these Terms and Conditions.
Disclaimer
Our Website and its Content are for informational and educational purposes only. To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with our Website and its Content, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You specifically acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other Website participant or user, including you.
Medical Disclaimer
This Website and its Content are not to be perceived as or relied upon in any way as medical advice or mental health advice. The information provided through our Website or Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment that can be provided by your own physician, nurse practitioner, physician assistant, therapist, counselor, mental health practitioner, licensed dietitian or nutritionist, member of the clergy, or any other licensed or registered health care professional. Do not disregard professional medical advice or delay seeking professional advice because of information you have read on this Website, its Content, or received from us. Do not stop taking any medications without speaking to your physician, nurse practitioner, physician assistant, mental health provider, or other health care professional. If you have or suspect that you have a medical or mental health issue, contact your own health care provider promptly. We are not providing health care, medical, or nutrition therapy services or attempting to diagnose, treat, prevent, or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease, or condition. We are not giving medical, psychological, or religious advice whatsoever.
Warranties Disclaimer
We make no warranties as to our website or its content. You agree that our website and its contents are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website or its content will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the website or content is free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our website or its content or on third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.
Technology Disclaimer
We try to ensure that the availability and delivery of our Website and its Content is uninterrupted and error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance, or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction. To the fullest extent permitted by law, we will not be liable to you for damages or refunds, or for any other recourse, should our Website or its Content become unavailable or access to them becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other
Services
The term “Service” or “Services” refers to any 1:1 coaching session or package, any course, digital download or program purchased from our Website.
Nutrition Support Services
Nutrition support services shall be provided by trained nutrition support individuals (Coach) representing Flora & Fauna Nutrition, LLC (Flora & Fauna Nutrition).
These services are not intended to diagnose, prescribe, treat, prevent, cure, or heal any condition or disease. Recommendations and advice provided during consultations or classes for general health or specific concerns are considered nutrition support and not for the purpose of providing medical nutrition therapy.
General nutrition support services typically include, but are not limited to:
Diet and nutrient review
Recommendations and advice on strategies to obtain balanced macro- and micro-nutrient intake
Meal planning
Recommendations on supporting a healthy lifestyle
Supplement review and recommendations
Pregnancy and postpartum nutrition support services typically include, but are not limited to:
Diet and nutrient review
Recommendations and advice on strategies to obtain balanced macro- and micro-nutrient intake
Meal planning
Recommendations to holistically support common pregnancy and postpartum concerns
Recommendations on supporting a healthy lifestyle
Supplement review and recommendations
Breastfeeding support as it relates to nutrition and formula guidance
Baby and children nutrition support services typically include, but are not limited to:
Diet and nutrient review
Recommendations and advice on strategies to obtain balanced macro- and micro-nutrient intake
Meal planning
Recommendations to holistically support common childhood concerns
Supplement review and recommendations
Nutrition Client Responsibilities
Client Consent and Communication
You consent to the assigned Coach performing all of the above services for the purpose of providing nutrition support. This consent is for in-person and virtual visits, as well as phone conversations, and any information sent/communicated by e-mail, mobile phone, fax, and/or text messages. you understand that electronic/cellular forms of communication may not be encrypted/secure.
You agree to provide any relevant information or changes that may affect your dietary situation. It is your responsibility to provide any progress reports, questions, or concerns to the Coach. You agree to hold harmless and indemnify the Coach and Flora & Fauna Nutrition, its affiliates, directors, agents, and representatives from any liability whatsoever resulting from any claims arising out of the negligent or willful acts or omissions by Client.
You agree to cooperate in completing health intakes/food logs/other assessment material on a timely basis so productive coaching can occur. All intake forms and food journals must be completed and provided within 24 hours of the scheduled consultation. Failure to do so may result in rescheduling of the appointment.
You acknowledge that as the Client, you are responsible for the actions You take based on the advice and recommendations provided. You agree to hold harmless and indemnify the Coach and Flora & Fauna Nutrition, its affiliates, directors, agents, and representatives from any liability whatsoever resulting from your participation in coaching activities, including but not limited to medical expenses. You accept the risk of any decision, action, or outcome based on the coaching relationship. You acknowledge that expectations and results or participation in coaching activities vary among individuals and that each individual may not receive the same benefit.
Not Medical Care
You understand that the Coach is not a Registered Dietitian, medical doctor, medical health practitioner, or mental health provider and she is not holding herself to be in any capacity. You understand that the Coach’s advice does not substitute for medical care, and that medical care can only be provided by a physician. Any advice given in the course of the nutrition support services should not replace medical advice received from a primary care provider. You understand that it is solely your responsibility to discuss any change in your care plan with your primary care provider.
Refusal
You understand that you may, at any time, decline any and all specific advice and recommendations provided. Alternatives will be gladly offered upon request.
Fees for the Services
Fees for Cash Pay
Individual Consultation (1 hour): $150
Pregnancy Package (includes 3 consults): $400
Postpartum Package (includes 2 consults): $250
Solid Foundation for Baby Package (1 consult): $200
Supporting Babies Package (includes 4 consults): $450
Balanced Belly Package (includes 3 consults): $350
Comprehensive Support Package (6 months unlimited service type):$2,000
When cash payment is required, You will pay the amount set forth above.
Refund Policy
The Coach is not able to offer refunds once the Client has purchased the Service. The client understands this provision and agrees that he or she is not entitled to a refund once payment has been issued to the Coach. The exception to this rule is the purchase of digital download guides (i.e. Starting Solids Guide, Pregnancy Food Risk Guide), which if for whatever reason you are not 100% satisfied you may obtain a full refund. Please reach out to support@florafaunanutrition.com.
In the event the package is canceled prior to completion, Flora & Fauna Nutrition will retain all fees paid by the Client.
The Client further agrees and understands that changing his/her mind about the service, failing to follow through, not attending calls, not participating, or understanding the details of the service, not experiencing the results he/she expected or desired, or experiencing any other similar situations does not entitle him/her to a refund.
In the event of your absence or withdrawal, for any reason whatsoever, you will remain fully responsible for the entire service fee and any unpaid balance or late fees.
If legal counsel or fees are needed to collect any unpaid balance or fees, you will be responsible for covering these fees.
This refund policy exists for your benefit as well, as coaching is a powerful process and at times, you may feel discouraged with not seeing results in your predetermined timeline, experiencing a plateau, or as if something isn’t working. Feeling frustrated and uncomfortable is often a sign that you are moving through and releasing resistance, which is often necessary to reach even greater success.
Shipping Policy
All digital downloads will be delivered electronically immediately upon purchase. If you have not received your download for any reason, please reach out to support@florafaunanutrition.com for support.
Confidentiality
This Agreement is considered a mutual non-disclosure agreement, meaning both Client and Coach agree not to disclose, reveal, or make use of any confidential information learned by Coach or Client during discussions, coaching sessions, calls, emails, or otherwise. Such “Confidential Information” includes, but is not limited to:
Financial information
Coaching strategies
Exercises
Information shared by other members of the Service
Other methodologies Client learns as a result of working with Coach
Plans or outlines for future Services or packages
Information contained in documents or any other original work created by Coach
Any and all other intellectual property
Client and Coach agree that the responsibility to refrain from disclosing or sharing any and all Confidential Information learned as a result of Client working with Coach shall survive the expiration of this Agreement and Coach’s services. This means Client and Coach both agree to continue to keep Confidential Information private, even after the completion of working with Coach.
Client also understands that due to the “group” nature of the Service, he/she may obtain access to or otherwise become exposed to confidential or proprietary information belonging to other participants of the Service. Client understands and agrees he/she will not disclose, steal, use, distribute, copy, or otherwise share or use any proprietary or confidential information belonging to another client in the group Service. Client understands if he/she violates this provision, he or she may be liable to the third-party group member for infringement. Client will hold Coach harmless from any such third-party action taken against Client for such infringement or disclosure.
Should Client breach this provision and disclose confidential or proprietary information belonging to Coach or another participating in the Service, Client understands additional action may be taken by Coach up to and including legal action.
Although these services do not fall under the jurisdiction of HIPAA, client information and records are maintained confidentially by enacting privacy and confidentiality best practices unless express written consent is received in advance to disclose or except as required by law.
Force Majeure
For in-person consultations, in the event of dangerous driving conditions as determined by city officials, the Coach may delay traveling to the client until conditions have improved. The Coach will be available for phone support and will make reasonable efforts to arrive as soon as possible or reschedule as needed.
Online Commerce
Certain sections of the Website or its Content may allow you to make purchases from us or from other merchants. If you make a purchase from us on or through our Website or its Content, all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us, the merchant, and our payment processing company. Please review our Privacy Policy for how we comply with securing your personal data.
Your participation, correspondence, or business dealings with any affiliate, individual, or company found on or through our Website, all purchase terms, conditions, representations, or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the merchant. You agree that we shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a merchant.
Payment processing companies and merchants may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and merchants. In addition, when you make certain purchases through our Website or its Content, you may be subject to the additional terms and conditions of a payment processing company, merchant, or us that specifically apply to your purchase. For more information regarding a merchant and its terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly.
You release us, our affiliates, our payment processing company, and merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content.
Termination
We reserve the right in our sole discretion to refuse or terminate your access to the Website and its Content, in full or in part, at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Website or Content affected by such cancellation or termination. The restrictions imposed on you in these T&C with respect to the Website and its Content will still apply now and in the future, even after termination by you or us.
Resolution of Disputes
You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Service. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to Durham, NC.
If you have any questions about these T&C, please contact us at support@florafaunanutrition.com.
Last Updated: October 2024